LeanVisual Management
- 10 minute read
Learn how enterprises create a more efficient workplace and boost Lean transformation initiatives by optimizing digital collaborative meeting rituals.
À l’origine, il s’agissait d’un espace physique dans les pratiques Lean, et aujourd’hui les espaces physiques et numériques se combinent.
Dans l’Obeya, les objectifs, les progrès et les défis sont rendus visibles afin que les dirigeants et les équipes puissent s’aligner, partager des informations et agir rapidement.
Cette clarté accélère la prise de décision et permet de transformer la stratégie en résultats.
Elle renforce la confiance, la concentration et la collaboration.
Elle connecte les dirigeants aux équipes en temps réel.
Chacun voit la vision globale, avance dans la même direction et contribue au succès commun.
It began as a physical space in Lean practices, and today physical and digital rooms blend together.
In the Obeya, goals, progress, and challenges are made visible so leaders and teams can align, share insights, and act quickly.
This clarity speeds up decisions and helps strategy turn into results.
It builds trust, focus, and collaboration
It connects leaders with teams in real time.
Everyone sees the bigger picture, moves in the same direction, and contributes to shared success.
In many organizations, defining KPIs often resembles a messy brainstorming session.
Everyone comes up with their own favorite indicator, often influenced by their own role, tools or local priorities.
The result? A multitude of indicators, poorly connected to strategic objectives, with no clear hierarchy or logical link.
The KPI Tree is a structured, visual and collaborative approach to connecting strategic objectives to operational indicators, through intermediate performance levers. In this article, I’ll explain why and how to implement it.
The KPI Tree is a visual management tool that structures performance hierarchically:
Each level is connected through a cause-and-effect logic. This framework helps teams understand performance levers as a whole and identify priority areas for action.The trees then clearly show how lower-level KPIs, such as workstation efficiency or machine downtime, have a direct impact on higher-level objectives, such as production volume and profitability.
Please note: The KPI Tree should not be confused with a Metrics Tree, which is more process-oriented than goal-oriented. The KPI Tree answers “Where are we going?” whereas the Metrics Tree answers “How does it work?”.
Strategic objective: “Improve the customer service rate (OTD)”.
Simplified tree :
→ CSF 2 : Optimize planning
→ CSF 3 : Improve transport reliability
Associated KPIs :
% of orders delivered on time (OTD)
This KPI Tree enables the company to identify the real levers for improving customer satisfaction, and to structure its daily reviews around the right indicators.
Building a KPI Tree is the first step. Managing it effectively over time is another. My advice: digitalize the process.
Digitizing the KPI Tree makes it possible to :