Capgemini is a global leader in consulting, technology services and digital transformation with a diverse group of 290,000 team members across 50 countries. Capgemini Invent’s Center of Excellence assists global customers with all transformations such as Lean, Agile, Digital and Cultural transformation. The team is laser focused on helping C-level executives envision and build businesses that are more efficient, resilient, sustainable and data driven in a world where disruption intensifies the need to embrace transformation opportunities.
A powerful and flexible tool to ensure large-scale transformations
As a global consulting firm, Capgemini Invent constantly endeavors to ensure customers’ satisfaction, which is driven by rapid and relevant responses on a large scale. This can be difficult when highly skilled consultants are spread around the world and need to be pulled together in a secured, collaborative environment.
Additionally, ensuring a successful large-scale Lean transformation from start to finish requires tracking execution progress and performance, which can be difficult. This is also true for Capgemini’s internal transformation program.
To be efficient, Capgemini Invent needed powerful and flexible tools to be able to accelerate their ability to address any situation.
iObeya, the Visual Management tool for a fast, global Lean deployment
iObeya helps Capgemini Invent build fast-response, cross-functional project teams that blend Lean transformation specialists, technology, and niche industry experts.
Ease Global Collaboration Among Multi-Site Teams
In Capgemini’s large, interconnected organization, their consultants’ daily job consists of building fast response cross functional project teams blending all appropriate stakeholders.
Once you have the right people at work in your project team to implement and adapt relevant Lean practices, you have to give customers visibility on execution progress and prove that you’re bringing a tangible impact. This is also true internally at Capgemini.
Meet Stringent Security and Data Privacy Standards
Capgemini consultants are extremely busy and put a lot of effort into providing the best support for their customers. They needed an easy to use platform which was easy to deploy, but also powerful and secure to address their clients’ needs as well as their own challenges. With the ISO/IEC 27001:2013 certification, Capgemini can trust iObeya to keep their clients’ sensitive data secure in the digital collaboration platform.
Support and Adapt Lean Practices with Visual Management
Capgemini has several years of experience using iObeya for Visual Management practices such as process mapping. Business Process Mapping helps define what a business entity does, who is responsible, and how the success of a business process can be determined. Analyzing flows to target improvement efforts is a key part of successfully implementing Lean practices.
Visual Management tools help businesses easily view and share plans, ideas, problems, operations and key objectives on a regular and frequent basis at a glance. Especially digital Visual Management tools which help amplify these benefits and connect multi-site teams.
Tools that make KPIs such as digital SQCDP visible to the necessary layers of the organization are critical for transparency and demonstrating project value throughout the course of large-scale Lean deployment efforts.
Securely Gather Global Teams to Catalyze Lean Transformations
Using iObeya has enabled Capgemini Invent to make a number of transformations possible and better help clients adopt Lean practices throughout their large enterprises.
iObeya has become a key driver in empowering employees to take into account their customers’ expectations and improve collaboration with all stakeholders within their companies.
A Valuable Digital Tool for Implementing Enterprise Management Systems
Capgemini Invent believes iObeya is a valuable digital tool that helps its customers and consultants on a daily basis. To continuously assist Capgemini in providing their customers with support in their Enterprise management transformations, it’s critical that it remains integrated into Capgemini Invent’s offerings.
Overall, iObeya has become a cornerstone of Capgemini Invent’s services as well as its own business management system, bringing people together to address problems and opportunities.
