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Operational Excellence In The Era of 4.0

Your guide to Manufacturing, Operational Excellence, Continuous Improvement & much more

Lean Corner

The Daily Management Mini Guide

What Does a High-Performance Day Look Like?
Why Set Up a Daily Management System?
The SQCDPE Dashboard: The Visual Anchor of Daily Management
The 5 / 15 / 30 Structure: Tailored Rituals for Every Level
Why Start with a Physical Obeya?
Why Digitize Your Obeya?
Conclusion: Daily Management, a Practical System to Drive Performance

Daily Management routines have become a fundamental pillar in structuring daily performance management. They are not just follow-up meetings; they create a truly visual, collaborative, structured, and action-oriented management system.

To help you implement Daily Management effectively, we have designed a practical guide consisting of five essential guides. Each sheet addresses a key pillar of a successful daily routine: from defining performance (Quality – Delivery – Cost), to structuring the 5 / 15 / 30 routines, to building your SQCDP dashboard and digitizing your Obeya. This kit will give you the foundational tools to build a daily management system that is both effective and aligned across every level of your organization.

What Does a High-Performance Day Look Like ?

Let’s start with the basics: what does it really mean to be “high-performing”? In a Lean mindset, performance is first and foremost evaluated through customer satisfaction, which is based on three inseparable requirements: Quality (the right product), Cost (at the right price), and Delivery (at the right time). This is known as the QCD triangle. If any side fails, the customer promise is broken. Being high-performing means consistently meeting objectives across all three dimensions, every day, in every team.

But truly high-performing organizations go even further. They also commit to three other foundational pillars:

S for Safety :because no performance matters if it compromises people’s safety.
P for People: because some problems impact team workload, work conditions, and morale.
E for Environment: in line with expectations for sustainability, compliance, and social responsibility.

This is known as the SQCDPE dashboard.

Why Set Up a Daily Management System?

As Deming said: “What gets measured gets improved.” A good management system should enable every level of the organization to:

Visualize key indicators
Identify deviations and problems
Implement corrective actions
Escalate alerts in a structured way

The objective is to build a clear vision, align priorities, empower teams, and accelerate decision-making.

The SQCDPE Dashboard: The Visual Anchor of Daily Management

To facilitate effective discussions, you need a clear and shared visual tool. Collaborate with your team to define a dashboard that maximizes visual management.

Pro tip: Use a standard structure. The SQCDPE dashboard (Safety – Quality – Cost – Delivery – People – Environment) is perfect for this. Here are a few examples of indicators to track:

S (Safety): accidents, injuries, compliance with safety protocols
Q (Quality): defect rate, customer satisfaction
C (Cost): cost control, resource optimization
D (Delivery): schedule adherence, flow management
P (People): absences, overtime, workload management
E (Environment): energy consumption, CO2 emissions

Once your KPIs are selected, organize them visually: use charts, color codes, smileys, and gauges. Everyone should be able to grasp the situation at a glance.

Also include a dedicated action-tracking area. The dashboard should not only highlight gaps, but show the responses in progress. Include a problem escalation area or a suggestion box to foster participation.

The 5 / 15 / 30 Structure: Tailored Rituals for Every Level

To implement an effective Daily Management system, you need structured routines supported by regular team meetings. Here’s a typical structure:

5-Minute Stand-Up (TOP 5)

Who: Operators and team leaders
Purpose: Review daily performance via the SQCDP board, identify gaps, and take immediate action.

15-Minute Meeting (TOP 15)

Who: Team leaders, supervisors, support functions
Purpose: Share field feedback, solve cross-functional problems, adjust priorities, escalate if needed

30-Minute Meeting (TOP 30)

Who: Manufacturing managers, site directors, operations executives
Purpose: Track consolidated performance, align strategy with actions, make rapid decisions

Why Start with a Physical Obeya?

Before jumping into digital tools, starting with a physical Obeya often makes sense:

Encourages hands-on engagement: writing, posting, discussing around the wall
Helps prototype your room setup: which KPIs, which tools, which agenda?
Simple to deploy: accessible, low-tech, and fast.

But physical setups come with limitations:

Hard to track historical data
No remote access
Difficult to sync across teams/sites
Risk of errors/lost data
No link with enterprise tools

This is where digital becomes a performance enabler.

Why Digitize Your Obeya?

A digital Obeya enables you to:

Make dashboards accessible across all sites and teams
Update data in real time (connected to ERP, BI, MES…)
Create multiple rooms by level or flow
Ensure traceability and knowledge retention over time.

It is the natural evolution to scale your practices, enhance efficiency, and improve cross-functional visibility.

Conclusion : Returning to the Essence of the Obeya

To make Daily Management truly effective, three elements must come together:

A visual dashboard that consolidates essential indicators and enables daily performance tracking
A structured action plan to guide decision-making and provide teams with visibility on progress.
A regular routine of short team meetings to involve everyone.

This is what makes Daily Management a key component of operational excellence.

See how ID Logistics digitized its Daily Management and Gemba Walks with iObeya, Read the success story.

Lean Corner